How We Protect You

Our Privacy Promise to You

By choosing Iowa Orthopaedic Center, you have expressed confidence in our ability to serve you. We take this responsibility seriously and diligently safeguard your personal information.

We do not sell your information.
For more than 50 years, patients have trusted Iowa Orthopaedic Center with their personal and medical information. Whether you are a current or former patient, Iowa Orthopaedic Center is committed to protecting the information you have shared with us. This commitment to conduct business honestly and with your best interest in mind is the foundation of our Privacy Promise to you.

Your information is confidential.
Iowa Orthopaedic Center's Code of Ethics requires that patient information be held in strict confidence. When we contract with insurance companies to process information, the contract strictly limits how they use information supplied by Iowa Orthopaedic Center and requires they have strong security protections.

We protect your information.
Iowa Orthopaedic Center maintains practices to ensure the security and confidentiality of your personal information. We have physical security at our buildings, passwords to protect our databases, compliance audits, and world-class virus/intrusion detection software in place. Within Iowa Orthopaedic Center, access to member information is limited to those who need it to perform their jobs.

We Collect Information to Serve You
Collecting information about patients makes it possible for Iowa Orthopaedic Center to deliver the kind of personalized service you expect.

At Iowa Orthopaedic Center, we collect and share information within Iowa Orthopaedic Center:
      That you provide to us or authorize us to collect.
      About your transactions with us or with other companies.
      That is provided by consumer reporting agencies or government agencies.

We Share the Information We Collect as Permitted by Law
We may need to share some information outside of Iowa Orthopaedic Center to properly manage our business. This includes sharing to efficiently service your accounts, to comply with laws, and for other routine business practices. For example, we share to prevent fraud, to comply with court orders, and for HIPAA reporting.

We may share the information we collect with healthcare and non-healthcare companies that provide marketing services on Iowa Orthopaedic Center's behalf. Upon our request, printers and mail processing companies may send you information about Iowa Orthopaedic Center services and products. We do not give other companies access to your information for their own marketing.

Information for Users of iowaorthopaediccenter.com
Iowa Orthopaedic Center uses cookies for your security. A cookie is a small temporary file that allows Iowa Orthopaedic Center to recognize you while you are on iowaorthopaediccenter.com, and to maintain a secure Internet session. Iowa Orthopaedic Center does not track your Internet use after you log off of iowaorthopaediccenter.com.

You Have a Choice
Iowa Orthopaedic Center is known for its exceptional patient service. Sharing member information as we have outlined here enables us to maintain this service excellence. If you decide that Iowa Orthopaedic Center's rigorous practices meet your privacy expectations, no further action is required.

Because Iowa Orthopaedic Center tightly controls how it shares your information outside of Iowa Orthopaedic Center, you are already opted out of sharing outside of Iowa Orthopaedic Center as allowed by federal law.

Authorization to Share
We honor any rights you may have under federal or state laws.
To contact us about privacy, write to:

Iowa Orthopaedic Center
450 Laurel Street
Des Moines, IA. 50314

Updates and Effective Date

Any material changes to the Privacy Promise will be posted on this website. The effective date of the Privacy Promise is June 1, 2007.