COVID-19 Information Iowa Ortho
COVID-19 Information

Iowa Ortho has a number of policies in place to protect our patients and staff from the spread of COVID-19. We are committed to delivering the highest quality orthopedic care, and are monitoring the situation regularly to determine how best to service our patients. Please call our office if you have any questions.

Appointment Information

  • Please call 515-247-8400 to cancel your appointment if you have had and/or are currently experiencing symptoms such as cough, fever, flu, or cold-like symptoms.
  • Iowa Ortho complies with the governor mandate requiring all patients wear a mask upon entry into our building. Face masks will be provided to those who do not have one.
  • We will now be allowing one guest per patient to accompany the patient during their appointment. Please note the guest and patient must follow the below criteria:
    • No active symptoms
      • No Fever
      • No Flu-like symptoms, etc
    • Not tested positive or had an exposure in the last 14 days
    • Must pass the health screening to enter clinic
    • Will wear a mask while in the building
  • All patients and visitors will be screened for fever and lower respiratory symptoms upon entry at all clinics. If you exhibit any of these symptoms, you may be asked to reschedule your appointment for a later date.
    • Temperatures must be below 100.4 degrees Fahrenheit.
  • Leave personal belongings in your vehicle or at home (back packs, laptops, bags). We ask that you only bring in the necessary items needed for your appointment – photo ID, insurance card, and form of payment.
  • If your appointment is scheduled to take place at the downtown Des Moines Iowa Ortho clinic, please enter through the West doors under the awning, Suite A.
  • Patients with urgent surgical needs will continue to be treated, and if you have a surgery currently scheduled, your surgeon’s nurse will be contacting you make any necessary adjustments to your plan of care.
    • Should you need to speak with a nurse about surgery, please call and ask to be directed to Surgery Scheduling.

Elective Surgery Information: 

COVID-19 Resources: