WORK AT IOWA ORTHO

For over six decades, communities throughout central Iowa have placed their trust in the physicians at Iowa Ortho to provide exceptional medical care. As a Center of Excellence, every team member at Iowa Ortho—from the surgeons to the administrative staff—strives to provide the highest quality medical care possible.

Our company is made up of several teams who are all dedicated to providing excellent experiences for our patients and our co-workers. If you enjoy working alongside some of the best medical providers in the state and you place patient care above all else, there may be a place for you at Iowa Ortho.

WHAT A CAREER AT IOWA ORTHO MEANS

Working Alongside Amazing People

Our team is made up of dedicated people who believe creating a positive experience is not just for the patient, but also for their co-worker.

Working with Advanced Technology and State-of-the-Art Equipment

Iowa Ortho works hard to stay up-to-date on all technology including creating and advancing our own systems. Our imaging center provides the highest quality radiographs (X-rays), advanced digital imaging for magnetic resonance imaging (MRI), computed tomography (CT scan) and dual X-ray absorptiometry (DXA scan) for both bone density and body composition testing, as well as cutting-edge outpatient surgical suites.

Providing Excellence

Our work is the business of healing. Our care not only extends to our patients, but to each other. Iowa Ortho team members are part of a family. We also have fun at work! Annual BBQs, staff appreciation parties, costume contests and more.

Competitive Benefits

We value our team members. That’s why Iowa Ortho offers top-level benefits like 401k contributions, profit sharing, a full menu of a la carte benefits, employee discounts, annual pay evaluations and more.

Enjoying What You Do

Enjoy fun time with your coworkers at our company events. Barbecues, staff parties, food trucks, decorating, costume contests, and much more! Our work is meaningful and we ask that our staff are on point to best serve our patients, but having a little fun is a necessity too!

 

 

OPEN POSITIONS

  • Accounting/Financial Analyst

    The Financial Analyst works directly with leaders of the company to inspire change and use innovation to improve processes. The Financial Analyst will have the freedom to explore ideas and work with others to identify problems, and write solutions. The role is an integral part to our growth as a company and service to the community.

    • Assist with the new business process while collaborating with all department managers.
    • Responsible for the day- to-day general ledger accounting and reconciliation, financial reporting and analysis for assigned functional areas.
    • Investigate and report to the Manager any inconsistencies or improprieties.
    • Responsible for designing and generating various company reports and financial analytics that focus on medical cost, utilization, membership, trends, and ad hoc requirements.
    • Full ownership of Account Receivable including researching payments, daily check deposits, analysis, and balancing.
    • A Bachelor’s degree in Accounting or Finance.
    • Minimum 3 years experience in Financial Analysis.
    • Thorough understanding of Generally Accepted Accounting Principles (GAAP). Knowledge of statutory accounting principles.

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  • Triage Nurse (Telephonic)

    The Triage Nurse provides telephonic nursing support for the clinic physicians. This person is responsible for assisting physicians and other healthcare providers with timely patient communications and patients with timely responses to questions or concerns.

    • Functions with autonomy in clinical nursing practice within the guidelines established by the Iowa Board of Nursing and Iowa Ortho.

     

    • At the direction of the physician, provides patient notification and education regarding results of various tests and documents actions in the electronic medical record.  Works collaboratively with physicians and other members of the healthcare team to process information in an accurate, timely and consistent manner.
    • Receives and processes medication refill requests following established policies and protocols, handles requests in an accurate, timely and thorough manner.  Exercises good judgment in the identification of potential problems such as medication side effects, adverse interactions, non-compliance with the medical plan of care and repeated failure to keep scheduled appointments.  Completes order forms/correspondence as needed.
    • Responsible for handling a high volume incoming and outgoing calls. Including calls to and from physicians, patients, patient’s family members, pharmacies, and various other health related agents.
    • Current R.N. license (orthopedic or previous nursing experience not required but preferred)
    • Two years of previous experience in customer service or phone position
    • Current CPR certification

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    • Current Mandatory Reporter certification
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  • MWL OR Circulating RN

    Iowa Ortho is looking for a registered nurse wit OR circulating experience to help in our busy surgery center at our MercyOne West Des Moines Medical Center location! This full-time position offers competitive compensation based on experience along with a competitive benefits package including Medical, Short Term Disability, PTO, optional Dental, Vision, etc. Iowa Ortho offers a new facility with state of the art equipment, excellent coworkers and physicians.

    Summary
    Provides intraoperative patient care during the surgical experience according to established standards of care. Serves the populations ranging from infant, pediatric, adolescent, adult and geriatric.

    • Prepare and evaluate patients preoperatively in an efficient and caring manner to provide for a smooth patient flow throughout their experience.  Collects, assesses, and analyzes patient data using nursing diagnoses to develop plan of care.
    • Communicate effectively and appropriately with staff, physicians, patients, families and other health care team members.
    • Provides a safe environment for patient and staff by implementing standards of aseptic technique and by controlling the physical and psychological aspects of that environment.
    • Ongoing physiological assessment through all phases of the surgical experience, including medication and pain management.
    • R.N. with license to practice in State of Iowa.
    • Mandatory reporting course within previous 5 years, or obtains within 3 months of hire
    • Maintains BLS qualification, or obtains within 6 months of hire.
    • Maintains ACLS qualification, or obtains within 6 months of hire.
    • Knowledge of perioperative services.

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  • Billing Supervisor

    This Supervisor manages daily work flow of the billing department. This position is intended to be the first point of contact for insurance department specialists, posting coordinators, pre-auth coordinators, financial counselors, and for some aspects Team Leads.

    • Primarily responsible for Billing department workflow, including setting up schedules, dispersing work, and creating a positive work environment
    • Evaluate and make recommendations to Human Resources regarding personnel status, staffing and employee reorganization to accommodate growth and changing department needs.
    • Responsible for follow up and investigation on missing ticket maintenance for special services tickets bi-weekly.
    • Oversees daily functions of the billing department including planning and implementing changes
    • Associate business degree or 4 years of business office or insurance work experience required
    • Two years of previous Insurance experience required

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  • Patient Account Specialist

    Our Patient Account Specialists are responsible for the daily monitoring of Accounts Receivable recovery.

    • Answer insurance questions
    • Work patient accounts
    • Maintain the Insurance and Coding Cheat Sheets
    • Assist in typing and updating Procedures for the departments
    • Excellent communication skills
    • Basic computer skills; Microsoft Office Suite (Excel, outlook, word, etc)
    • Knowledge of daily, monthly, yearly process of the insurance patient account representative position
    • Knowledge of CPT/ ICD-9/ HCPC with regards to auditing accounts for correct reimbursement
    • High school diploma with four years of accounts receivable/insurance experience – or –
    • Associates Degree in Business or Insurance with two years of medical billing and/or insurance experience
    • Possession of the ability to maintain composure when confronted with fast paced and stressful situations
    • Knowledge of medical records and practice management computer systems (Currently: NextGen)
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  • Medical Coder

    The medical coder ensures optimum reimbursement for medical services through accurate and timely reporting and posting of all physician and ancillary services.

    • Verify and maker sure that the appropriate CPT/HCPC/ICD-10-CM codes have been chosen to ensure visit meets criteria for the level chosen
    • Post Co-Pay Payments when applied to encounters during coding
    • Work in conjunction with Pre-Coding, QA, and Back Office Staff to support, clarify, and charge for the physician’s treatment of each patient encounter
    • Support other departments company wide in correct understanding and usage of CPT/HCPC/ICD-10-CM codes.
    • Provide excellent customer service to staff, leadership, providers and customers
    • Medical coding certification from AAPC (CPC-A or CPC) or AHIMA (CCA, CCS-P)
    • Two years previous experience in physician billing required
    • Excellent communication skills

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  • Facilities Coordinator

    The Facilities Coordinator is charged with activities concerned with the operation, repair and maintenance of the Iowa Ortho facilities. This job will include working directly with construction, equipment, buildings and contractors to maintain the excellence of services set forth by Iowa Ortho. The department is responsible for providing an environment that supports productivity along with minimizing risk for physicians, employees and patients of Iowa Ortho. The position performs work independently under the direction of the Manager. Skills necessary for success will include knowledge of all operational function on the property and building systems. This may include such functions as maintenance, painting and carpentry.

    • Provides prompt, courteous and excellent service to all clients and operates within accordance of Iowa Ortho policies and procedures.

    • Follow through on assignments, set priorities, recognize problems and optimize the use of time.

    • Perform periodic and planned inspections of facilities in order to observe condition of the property and initiate repairs as needed (i.e. Gauge inspection and tracking.)

    • Works directly with management, HR and staff to maintain a safe, OSHA compliant, facility for patients, physicians, staff and visitors.

    • Demonstrates a consistent willingness to learn and assist coworkers with daily operation, projects and processes with minimal supervision and direction.

    • Strong technical ability and ability to learn new systems

    • Demonstrated ability to maintain relationships with customers and ensure that the project results are comprehensible to management or steering committee.

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  • Patient Experience Specialist

    The patient experience specialist is responsible for operating an efficient front desk and providing excellent customer service. The patient specialist also performs secretarial and various general procedures associated with routine patient encounters. The patient specialist maintains a positive relationship with patients, family members, other visitors, as well as fellow employees.

    • Open the reception area in a timely manner and monitor lobby activities taking action as needed.
    • Welcome on-site visitors, determines nature of business and announce visitors to appropriate personnel.
    • Instruct new patients in completion of medical history and information forms; assisting patients to fill out new forms when needed, initialing any portion that was filled out by an Iowa Ortho Employee.
    • Always interact with co-workers, patients and visitors in a friendly, professional, courteous manner.
    • Scanning and indexing documents into the EHR system.
    • Customer service and the desire to serve our patients and co-workers with a positive attitude.
    • Two year degree with prior face to face customer service experience – or – Four year degree in healthcare or health related field.
    • Basic understanding of health insurance necessary.
    • Demonstrates the ability to make decisions, take appropriate action and follow tasks through to conclusion.

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How to apply

To apply for an open position, please follow the learn more links listed with the open positions or click here. Once you have applied for a position, a member of our human resources staff will contact you if a position matches your qualifications.